Privacy Policy
Effective Date: January 2025

Al-Amin Emall Sdn. Bhd. (“we,” “our,” or “us”) is committed to protecting your personal data and privacy in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or engage with our services.

1. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity information – name, NRIC number, student name (if applicable)

  • Contact information – email address, phone number, billing/shipping address

  • Transaction data – purchase history, order details, payment method (note: we do not store full payment card details)

  • Technical data – IP address, browser type, and usage data when using our website

2. How We Use Your Personal Data

Your personal data may be used for the following purposes:

  • To process and fulfill your orders

  • To contact you regarding your purchases or enquiries

  • To manage your account with us

  • To improve our website and customer service

  • To send important updates, promotions, or newsletters (only with your consent)

  • To comply with legal obligations

3. Disclosure of Your Information

We do not sell or rent your personal data. However, your information may be shared with:

  • Third-party service providers (e.g., delivery partners, payment processors) only for order processing and fulfillment

  • Government authorities when required by law or for regulatory purposes

All third parties are required to handle your data securely and only for the intended purpose.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., accounting and tax purposes).

6. Your Rights

Under the PDPA, you have the right to:

  • Access and request a copy of your personal data

  • Correct or update inaccurate data

  • Withdraw consent (where applicable)

  • Request deletion (subject to legal or contractual obligations)

To exercise your rights, please contact us using the details below.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, although this may affect certain functionalities.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us:

Al-Amin Emall Sdn. Bhd.
Email: emall@al-amin.edu.my
Phone/WhatsApp:010-8651880
Business Hours: Monday - Friday (8.00am-4.00pm)