Terms and Conditions
Effective Date: January 2025

These Terms and Conditions ("Terms") govern your use of the services provided by Al-Amin Emall Sdn. Bhd. ("Company", "we", "us", or "our"), a subsidiary of Pusat Pendidikan Al-Amin Berhad. By accessing or using our website, physical stores, or any related services (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our Services.

1. Definitions

  • "User", "Customer" or "You": Any individual or entity that accesses or uses our Services.

  • "Products": School apparel, necessities, corporate gifts, and any other items available for purchase through our Services.

  • "Website": The online platform maintained by Al-Amin Emall Sdn. Bhd., where Products are displayed and sold.

  • "Order": A request to purchase Products via the Website or at our physical stores.

2. Acceptance of Terms

By accessing and using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any updates or modifications, which will be posted on our Website. Continued use of our Services after any changes constitutes your acceptance of such changes.

3. Use of Services

  • Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use our Services.

  • Account Registration: Where applicable, you agree to provide accurate, current, and complete information during the registration process and update such information as necessary. You are responsible for maintaining the confidentiality of your account details.

  • Lawful Use: You agree to use our Services only for lawful purposes and in accordance with these Terms.

4. Products and Orders

  • Product Information: We strive to ensure that all descriptions and details of Products are accurate. However, we do not warrant that such information is error-free.

  • Order Acceptance: Your Order is an offer to purchase Products subject to these Terms. We reserve the right to accept or reject any Order in whole or in part at our discretion.

  • Pricing and Availability: All prices are quoted in Malaysian Ringgit (MYR) and are subject to change without notice. Product availability is subject to stock levels and may vary between our physical stores and online platform.

5. Payment

  • Payment Methods: We accept various payment methods as specified on our Website. You agree to provide accurate billing information and to authorize us to charge the applicable fees.

  • Security: Payment information is processed securely through our designated payment processors. We do not store full details of your payment instruments.

  • Billing: All charges incurred through the use of our Services are your responsibility. In the event of a failed transaction, we reserve the right to cancel or suspend your Order.

6. Delivery and Collection

  • Shipping and Delivery: Products purchased online will be delivered in accordance with our Shipping Policy. Delivery times are estimated and not guaranteed.

  • Collection In-Store: Orders may be collected from our physical stores in Gombak or Keramat, subject to confirmation of your Order.

  • Risk of Loss: The risk of loss and title for Products pass to you upon delivery to the carrier (for shipments) or upon collection (for in-store orders).

7. Returns, Refunds, and Exchanges

  • Policy Reference: Our Returns and Refund Policy, incorporated herein by reference, outlines the conditions under which Products may be returned or exchanged. Please review that policy carefully.

  • Defective or Incorrect Items: If you receive a defective or incorrect Product, please notify us immediately as outlined in our Returns and Refund Policy.

8. Intellectual Property

  • Ownership: All content, trademarks, logos, and other intellectual property displayed on our Website and in our Services are owned by or licensed to Al-Amin Emall Sdn. Bhd.

  • Restrictions: No part of our content may be reproduced, distributed, or otherwise used without our prior written consent, except as expressly permitted in these Terms.

9. Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy for details on how we handle your personal data.

10. Limitation of Liability

  • Disclaimer of Warranties: Our Services and Products are provided "as is" without any warranty of any kind, either express or implied. We do not warrant uninterrupted, error-free, or secure access to the Services.

  • Limitation: In no event shall Al-Amin Emall Sdn. Bhd. be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use or inability to use the Services, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Al-Amin Emall Sdn. Bhd., its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or liabilities arising out of your use of the Services or your breach of these Terms.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of Malaysia.

  • Jurisdiction: You agree to submit to the exclusive jurisdiction of the Malaysian courts for any disputes arising from these Terms or your use of the Services.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on our Website and will become effective upon posting. It is your responsibility to review these Terms periodically. Your continued use of the Services constitutes your acceptance of the updated Terms.

14. Contact Information

If you have any questions regarding these Terms, please contact us:

Al-Amin Emall Sdn. Bhd.
Subsidiary of Pusat Pendidikan Al-Amin Berhad
Email: emall@al-amin.edu.my
Phone/WhatsApp: 010-8651880
Physical Stores: Gombak and Keramat
Business Hours: Monday-Friday (8.00am-4.00pm)